What to do if you get a damaged / defective or incorrect product?
You can Claim a 7 days return policy for all products.
Returns are accepted only for the following reasons:
The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners.
Please send us 2 images (one of the damaged part and one of the entire product) of the product to ascertain the reason for return which can be initiated from the "Support" Section:
Go to the 'Contact Us" Page.
Click on the Email - "firstname.lastname@example.org"
Provide the Details, - Subject, Order ID, Name, Mobile Number, and the Reason.
Upload the images and Video Link,
And Send Us the Mail.
Our representative will call you within 48 hours. Reverse pick-up will be initiated as soon as the refund complaint is validated.
We request you to retain all packing materials unless instructed otherwise by our team. Refunds will be processed only after we have collected the product(s).
Once the pickup is done, refunds will be processed within 48 hours. Depending on the mode of payment you used, banks and payment gateways usually take between 7 to 10
working days to credit the amount to your account.